Careers

If you want to make a difference in the lives of young people in India, Quest Alliance gives you that opportunity in locations across the country.

To know more about our team culture, click here ↗

We've also kickstarted a fellowship program for fresh graduates who would like to explore a career in the development sector. View details

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Location

Bihar

Finance & Admin Manager, Anandshala

Published 2021-03-16

In partnership with BEPC (Bihar Education Project council) Quest's Anandshala program works across 996 government schools in the Samastipur district. In April 2018, the program expanded to Deoghar, Jharkhand as part of Dasra's Education Collaborative and is being implemented with the support of two local partner NGOs with Quest providing technical support and funding.

As part of this position, you will lead the finance and administrative systems and processes for our work in Bihar and Jharkhand, and will take key decisions for growth and compliances.

You will support the operationalization of donor budgets, track performance on spends and lead compilation of financial reports for donors and for Quest Alliance. You will mentor, guide and oversee the work of the admin and finance team based out of Bihar and Jharkhand, while closely collaborating with the Bangalore office to ensure alignment at the organization level.

Role and Responsibilities:

Financial Analysis & Operationalization of Budgets and Report

  • Finance and Administrative compliance with donors
  • Preparing budgets, exercising budgetary control and managing the cash projections for the project
  • Review of budgets and analysis of expenses to track the program expenditure against donor funds and update the concerned staff
  • Preparing and consolidating the period accounts of the regional office, various branch offices, and project partners and submission to HQs
  • Coordinating with banks for maintaining accounts and for book reconciliation
  • Provide necessary details in preparation and finalization of centralized staff payroll, deduction of taxes and issuance of certificates
  • Coordination with Statutory Auditors/ Legal Consultants
  • Maintaining and controlling receivables and ensuring timely payments to vendors and consultants
  • Review all vouchers and checks for accuracy and compliance with the organization’s policies and procedures
  • Maintenances of transparent accounting system
  • Maintenance of accounting records, as per donor/ institution policy
  • Maintain project and office related documentation and records
  • Assisting in the yearly audit and finalization of annual accounts
  • Providing support to management and program leads in project budget development
  • Bank reconciliation on monthly basis. Assisting in the yearly audit and finalization of annual accounts.
  • Develop and maintain a filing system

Administration Operations: 

  • Provide day to day administrative support including: handling correspondence and answering routine inquiries for routine information
  • Ensuring timely payment of Office rent and monthly bill payment
  • Handle lease and office rental issues
  • Upkeep of the office building. Assist setting up field offices and monitoring them
  • Purchase and maintenance of office equipment
  • Ensuring all the assets have insurance against theft, fire and other hazards across the office.
  • Working with state offices  and team leads  to empanel consultants  on an annual basis; Supporting the teams in the Consultant processes including drafting the consultant contracts and follow up on payments
  • Make logistical arrangements for workshops and conferences. Obtain necessary clearances from government for holding conferences
  • Ensuring a feedback process is in place for getting feedback from consultants on their experience of associating with Quest.
  • Maintaining a database of Consultants and their services
  • Ensuring all the logistics and travel arrangements are taken care of. 

Relationship Management

  • Develop and sustain the relationship with the third parties as required 
  • Ensure that key staff at the state and district office have a clear understanding of the processes and support them as required 

Team Management  

  • Ensure the team you manage has J.Ds , clear performance objectives and development plans.
  • Manage the Finance and  Admin team and Identify their training needs and ensuring that they are clear on the change they are contributing to and on their roles and responsibilities
  • Support, mentor and coach the team managed as part of their professional development and help them to be highly effective in their work
  • Serve as a role model at all times  
  • Ensure human resource policy and procedure is adhered to by team 
  • Ensure staff welfare with support from the People team
  • Ensure that all your team members  receive performance reviews 
  • Lead the recruitment, induction and onboarding of new member for the team you manage 

Reporting 

  • Submit all the relevant monitoring reports on time for the monthly review meetings 
  • Be available for regular line management meeting and the appraisal processes 
  • Be available for the funder audit and ensure all the required information and supporting documents are shared on time
  • Support with the financial report for the board
  • Prepare the financial reports for the donors in a timely manner
  • Support in preparation of the monthly management accounts and team specific income and expenditure report 

 

Required Skills and Experience: 

  • Bachelor’s degree with 3+ years related experience.
  • Working knowledge of Microsoft Office Suite.
  • Proficient in Excel 
  • Knowledge of Quick Books accounting software will be an added advantage
  • Enthusiasm to take up challenges and lead from the front. Some exposure or work experience, preferably in the Education / youth development is an advantage.
  • Good communication skills.  Knowledge of Kannada and Hindi is must
  • Candidate should be flexible, self-motivated, enthusiastic, and an energetic team player
  • Ability to work independently as well as collaboratively with other teams

Read more about the program here.

Contact

Interested candidates are requested to apply for the role via the application form here

Women candidates are encouraged to apply. 

Due to the enormity of applications received, only shortlisted candidates will be contacted.

Gujarat

Placement Associate – MyQuest

Published 2021-03-19

As a Placement Associate, you will provide placement support to Industrial Training Institutes and Vocational Training Institutes in Rajkot and Vadodara.

Role and Responsibilities:

Providing Placement support to Industrial Training Institutes and Vocational Training Institutes:

  • Building a robust database of employers by networking with employers, industry bodies
  • Ensuring support to program implementation partners to organize Industry engagement activities effectively and monitoring the same.
  • Building capacity of program implementation partners to plan and organize placement related activities at their institutes. 

Anchoring and executing Placements strategies & plans in the region. 

  • Making an annual plan and calendar of placement activities in the region by collaborating with regional teams.
  • Planning and Conducting Employer engagement events (Talks, Walk-ins, Campus Drive)
  • Take the ownership of the placement targets for the region and as per the project’s needs. 
  • Anchor Industry Connect Fellow’s engagement through regular calls and review meetings.
  • Building an active working relationship with representatives of companies, Industry bodies and Placement officers.
  • Planning and Conducting Employer engagement events Including placement fairs. 
  • Planning, Meeting & Exploring options of Apprenticeship, Internships, On Job Training, Career Connect Activities with Existing & Prospective Employers for candidates on a regular basis.
  • Supporting state team in organizing & facilitating Job Readiness Training bootcamps, Co- facilitating placement sessions
  • Create, maintain and share reports as per program requirements.

Coordinate & Facilitate Capacity Building of Placement Officers for ITI’s & VTIs

  • Planning and organizing trainings for Placement officers
  • Orientation on placement systems and best practices.
  • Conducting Demo’s on Industry engagement activities.

 

Qualifications Required:

  • Graduate or equivalent
  • Minimum 2 years of experience in placement of candidates at Fresher level of a NGO or of Technical institutes.
  • Knowledge of liasioning with companies and experience of industry connect including the role of placement of students within organizations.
  • Previous experience of customer/client contact especially establishing and developing effective links with companies in the relevant discipline/field.
  • Experience of working & training of young adults for Jobs, On the Job Training, etc.
  • Good computer skills (i.e. good at data analysis)
  • Must be able to work to meet the needs of the placements service.
  • Willing to undertake external visits and should be open to travelling across locations
  • A team player and able to negotiate and consult with all those engaged with

Contact

Interested candidates are requested to apply for the position by filling the online application form. Click here to apply for the position.

Women candidates are encouraged to apply.

Due to the enormity of applications received, only shortlisted candidates will be contacted. We look forward to your application.

Jharkhand

Research and Impact Associate

Published 2021-06-02

The main objective of the Anandshala program is to make school a joyful learning space for building 21st century skills of students to become self-learners. Anandshala is expanding its operations in Jharkhand. 

The program would work with government residential schools for girls across 5-10 districts of Jharkhand. Anandshala would be supporting implementation of the Socio Emotional Learning [SEL] curriculum in residential schools by providing ongoing support to school teachers, principals and through parent engagement.

Role and Responsibilities:

1. Assist in coordinating research and evaluation studies for ongoing and new projects related to Quest Alliance’s work
2. Support with research activities largely related Quest Alliance’s work in Employability and Education programs:

a. Assist in research design and methodology
b. Investigate and consolidate secondary research studies
c. Assist in anchoring the research studies as per the plan

i. Coordinate logistics in case of primary research
ii. Assist in training, data collection, entry and clean-up
iii. Assist in analysis and report writing

d. Document the insights to suit different styles of knowledge products

3. Assist in incorporating qualitative methodology for different programs of QUEST Alliance Candidate should possess strong quantitative skills
4. Assist in information dissemination within the various programs in Quest as well as to external stakeholders for different purposes
5. Work in close coordination with other teams / functions of QUEST Alliance

Eligibility:

  • Post Graduate degree/ qualifications in social sciences or related field
  • Experience in research preferably in skills development, education and livelihood sector.
  • Passionate about the challenges India is facing in the education and employability domain.
  • Willingness to travel to field locations, as per need to conduct research
  • A strong interest in working with design research and a commitment to communicate in a succinct, crisp and engaging fashion. 
  • An interest to look for newer ways of conducting research and strong quantitative skills.
  • Excellent interpersonal, written and verbal communication skills. Proficiency in Hindi will be preferred 

Contact

Interested candidates are requested to apply for the role by filling up the application form given here.

Women candidates are encouraged to apply.

Due to the enormity of applications received, only shortlisted candidates will be contacted.

Accounts Officer – Anandshala

Published 2021-03-16

We are looking for an accounts officer to support payments, disbursements and manage finance records for the Anandshala program in Jharkhand.

Role & Responsibilities:

  • Review vouchers, invoice, staff reimbursement and bills for accuracy
  • Process the payments and documents such as invoices, journal vouchers, employee reimbursements, and statements. 
  • Assist in recording expenditure related to the concerned project on a day to day basis and passing daily vouchers in the accounting software
  • Retrieves system reports. 
  • Disburse advances according to specific instructions.
  • Management of petty cash transactions.
  • Ensuring all payments amounts & records are accurate.
  • Assist in preparation and finalization of quarterly and annual tax returns
  • Maintenance of both electronic and hard copies of financial reports including vouchers, receipts and supporting documents
  • Performs related work as assigned.
  • Reconciles transactions, financial data, and other information to an automated accounting system. 
  • Determines content and assembles data in order to prepare monthly reports for review. 
  • Being available to respond to the request of the team. 
  • Taking ownership for the relevant work and being available for performance review and periodic meetings 
  • Participating actively in the team planning and review meetings
  • Generating financial reports as per the need of the organization

Required Skills and Experience: 

    • Basic background in Commerce and Finance 
    • Strong knowledge about Tally Accounting Software.
    • Working knowledge of Microsoft Excel and Word
    • Accuracy in data entry
    • Passion, enthusiasm and interest in Quest Alliance’s mission. 
    • Knowledge about the statutory payments like TDS, EPF, ESI
    • Working knowledge of English and local languages 
    • Proven interpersonal skills and ability to work independently and in a team.
    • At least 2 years experience of data entry, petty cash handling, monthly bank and cash reconciliations, compliance with financial procedures and supporting logistics. 
    • Knowledge of other ledger systems

Read more about the program here.

Contact

Interested candidates are requested to apply for the role via the application form here

Women candidates are encouraged to apply.

Due to the enormity of applications received, only shortlisted candidates will be contacted.

District Project Coordinator – Anandshala

Published 2021-03-01

Anandshala is expanding its operations in Jharkhand. The program would intervene in government residential schools for girls across 5-10 districts of Jharkhand. Anandshala would be supporting implementation of the Socio Emotional Learning curriculum in the residential schools by providing ongoing support to school teachers, principals and through parent engagement. 

We are looking for a Programme Coordinator for the project. S/He would work closely with the Project lead, coordinating the operations in five districts of Jharkhand.

S/He would support the Programme Associate in planning and execution of school level activities in collaboration with teachers and principals as well as to capture data, stories and reflection to strengthen the project implementation.

S/He would be required to travel to project districts, visit schools and meet relevant stakeholders on an ongoing basis.

Roles and Responsibilities:

Ensuring School Level Support

  • Support Programme officers to plan the school visits
  • Support Programme officers to plan and conduct key school level activities to promote and integrate the School Health and Wellness Curriculum.
  • The District officers would support the PO’s to conduct the below mentioned activities with the teachers and HMs of selected schools.
  • Demonstration session on specific sessions of School Health and Wellness Curriculum
  • Planning meetings and review meetings at school level
  • School visioning exercise
  • Activating Student’s Council and support them to create change projects focused on School Health and Wellness Curriculum
  • Support PO’s to prepare the agenda of the SMC meetings. Ensure that the SMC meetings have agenda points related to School Health and Wellness Curriculum.
  • Support PO’s for planning of PTA meetings. Ensure that the PTA meetings have agenda points related to School Health and Wellness Curriculum.
  • Support POs to plan specific activities of School Health and Wellness Curriculum for integration in the morning assembly
  • Support POs to plan specific activities of School Health and Wellness Curriculum for integration in the Last Class
  • Lead the planning and implementation of any other project activities

 

Provide Support to Programme Officers for Implementation of the Project as per the project framework and plan

  • Developing session plans, template and content as per requirement of Program
  • Piloting and demonstrating it with the team in respective schools and Blocks
  • Coordinate and co-facilitate regular team meetings with PO’s to understand the programme realities and provide required support
  • Make joint visits with PO’s

 

Stakeholder Relationship Management

  • Leading and Facilitating the process to build relationships between POs, teachers and HMs.
  • Be the focal point for the HMs in the block and keep them informed about the progress of work and plan along with them.
  • Facilitating the Process of Parents Engagement your Intervention Block.
  • Ensure creation of database for share out of IVRS messages to the Parent body
  • Support for coordination and Liasoning with the Education department at district level.

Others:

  • Manage & Support the Programme officers under the project
  • Working closely with the Content and Capacity Building team to provide support in developing content as per requirement of Program
  • Support M&E team to implement monitoring tools as per the project framework and capturing of data as per the indicator defined in Work plan

 

We are looking for:

  • Graduate or Postgraduate
  • Relevant experience of 3-6 years
  • Experience in managing M&E tools.
  • Excellent interpersonal, written and verbal communication skills in English and Hindi
  • Proven experience of networking and building relationships with government, NGOs and donors
  • Excellent IT skills
  • Willingness to travel
  • Ability to train, build capacity of, and manage relationships with partner NGOs
  • Ability to work independently as well as collaboratively with other teams

 

Contact

Interested candidates are requested to apply for the role by filling up the application form given here.

Women candidates are encouraged to apply.

Due to the enormity of applications received, only shortlisted candidates will be contacted.

Karnataka

Knowledge Manager

Published 2021-06-14

As Knowledge Manager you will create and sustain systems that ensure that relevant knowledge is captured, processed and shared internally and externally so that Quest continues to learn as an organization and remains an active and relevant contributor in building knowledge within the sector.

Role and Responsibilities:

Knowledge Systems

  • Building a framework for documenting, processing and disseminating  knowledge across the organization including designing systems, processes, tools and culture 
  • Design of templates, systems and processes to collect relevant information and make them referenceable and accessible.
  • Create systems and facilitate processes for all teams to share insights and co-create organizational knowledge.
  • Design and facilitate reflective processes internally for teams to share learnings 
  • Contribute to strategic planning, change management initiatives in the organization
  • Hold the design and execution of the annual staff meeting and mid-year learning festival.

Knowledge Creation

  • Capture insights and suggestions from periodic internal reflections to inform decisions, strategy and learning at a programmatic and organizational level.
  • Identify and collate key trends and patterns from all relevant sources including review and reflection processes, research studies, leadership communication, external documents which can inform further research, design, strategy and innovation.
  • Document key change processes within the organization and develop relevant reports and manuals.
  • Facilitate internal processes to train people on documentation and  knowledge transfer
  • Document stories, innovations, practices and culture that make the Quest Way and make it visible internally and externally.
  • Author thought leadership articles by interviewing the team members on various themes that are critical to the organization
  • Support organization wide research projects with external agencies and consultants
  • Work along with the CEO to build the annual narrative for Quest as a sector builder that can be incorporated across channels and communication pieces.

Knowledge Dissemination

  • Create a strategy for dissemination of knowledge products internally and externally
  • Plan engagement strategies like reflections sessions, brainstorming, co-labs etc. for internal and external stakeholders to engage with Quest’s knowledge products.
  • Anchor the design and agenda for the annual summit along with the Advocacy manager and thematic leads ensuring participation from the internal team round the year.
  • Anchor leadership communication and work closely with them to document and publish thought leadership pieces across channels both internally and externally. 

 

Required Knowledge, Skills and Experience

Ideal candidate will have the following qualifications:

  • 8+ years experience in educational research or innovation organization
  • A graduate degree (Master’s or PhD) in education or social science
  • Strong project management skills:
    • Managing Research
    • Human centered design thinking process
    • Writing & presentation skills
    • Strategies for dissemination of knowledge through online communication channels
    • Manage diverse data sources
  • Work collaboratively with other teams to build systems and processes
  • Program management and evaluation skills
  • Candidate should be flexible, self-motivated, enthusiastic, and an energetic team player
  • Knowledge of issues in education quality and the social development sector in India
  • Ability to observe keenly and draw actionable insights from diverse data sources
  • Fluency in spoken and written English, comfortable in at least one Indian regional language, in addition to Hindi
  • Proficient in MS Office tools and Internet

 

Contact

Interested candidates are requested to apply for the role via the application form given here.

Women candidates are encouraged to apply.

Due to the enormity of applications received, only shortlisted candidates will be contacted.

Media Associate – MyQuest

Published 2021-05-21

As a Media Associate with the MyQuest program, you will create visual and communication material across print and digital platforms that represent the program’s vision and concept goals. The role of the Media Associate is an exciting opportunity to provide oversight for the program’s visual efforts related to design, tone, quality, control, and organizational positioning.

You will work in close collaboration with the Communications Officer to craft visual designs in a powerful, engaging, and consistent way.

Roles and Responsibilities:

  • Lead production of all visual communications (Posters / Videos / PPTs / Social Media Creatives / Mailers)
  • Design and manage projects based on program needs – for internal/external communication, promotions and branding
  • Provide support to package raw content in different formats for digital  media marketing
  • Provide support to create content for social media and have design skills to create short videos, social media creatives, GIFs, events.
  • Provide support to execute social media campaigns based on requirements
  • Build templates for social media and WhatsApp communication to ensure uniformity of messaging and design across all state social media platforms and channels
  • Align all internal and external facing materials (for print or online) as per Quest guidelines and actively review the quality of the design.
  • Design & modify learning materials required by the program
  • Student Workbooks and Facilitator Manuals
  • Ensure fonts for translations comply with print requirements
  • Liaison with the printer and communicate technical requirements to the team

Support any other activities related to MyQuest program whenever needed

 

Required Qualifications:

  • Bachelors/Diploma in design with a portfolio or Masters in Design
  • Minimum of 2-4 years experience in a small to mid-sized organization working on communications and graphic design
  • Good interpersonal, verbal and visual communication skills
  • Ability to work as part of a team with the help of the vision provided
  • Experience with scheduling multiple projects and managing timeline 

We are looking for people who: 

  • Knowledge of Adobe Suite (Photoshop, Premiere Pro, After Effects and Illustrator) and InDesign
  • Motion Graphics and video editing skills
  • Graphic design skills
  • Ability to create illustrations
  • Understand creative briefs and execute deliverables

Contact

Interested candidates are requested to apply for the role by filling up the application form given here.

Women candidates are encouraged to apply.

Due to the enormity of applications received, only shortlisted candidates will be contacted.

Research Manager – Knowledge Hub

Published 2021-05-03

This is an interdisciplinary role that focuses on capturing, processing and disseminating insights from the field, keeping the human-centered design approach at the core.

Roles and Responsibilities

Research

  • Lead or support the design and execution of research projects in the field of employability, including work with external consultants
  • Develop a work plan that satisfies research requirements
  • Monitor and track progress against the work plan on a regular basis through documentation as well as update project management software
  • Lead the end-to-end research process
  • Conduct desk research to collect secondary data and identify existing gaps;
  • Conduct interviews, meetings, and gather relevant data;
  • Lead and/or contribute to the development of reports and other publications
  • Contribute to the ongoing process of developing innovative research methods
  • Manage external consultants with the research projects, connect consultants with internal team, stakeholders, and identify potential interviewees for the research
  • Integrate research findings into a wide variety of dissemination materials
  • Engage stakeholders and funders in disseminating research findings, co-creating and actioning the next steps to take the research further
  • Work closely with the program teams to gather ground-up stories, field insights, to translate them into knowledge products, round tables, and/or feedback to the program strategy and design

 

Relationship Management

  • Develop, maintain and manage different stakeholders relationship at Institution,  state, and national level with Nonprofits, academic institutions and with thought leaders 
  • Develop and ensure ongoing management of partnerships with subject matter experts or think tanks and third parties 
  • Be part of Sector facing Working Group and other relevant networks 
  • End to end management of third parties for research work or knowledge building work as designated 

 

Management of Self

  • Identify own development needs and seek new skills and knowledge on a regular basis
  • Manage time effectively to meet tight deadlines
  • Budget and financial management (maintain and set up project plans)
  • Attend seminars, meetings, and read publications relevant to project development and completion
  • Maintain open lines of communication that aid in a transparent process management
  • Support other team members with their projects if need be

 

We are looking for people who:

  • Could independently carry out the tasks end to end confidently
  • holds a Postgraduate degree/ equal qualifications in social sciences or related field
  • Experience in research preferably in skills development, education and livelihood sector
  • Passionate about the challenges India is facing in the education and employability domain
  • Willingness to travel to field locations, as per need to conduct research
  • A strong interest in working with design research and a commitment to communicate in a succinct, crisp and engaging fashion. An interest to look for newer ways of conducting research
  • Excellent interpersonal, written and verbal communication skills. Proficiency in Hindi and/or other regional languages preferred.

Contact

The interested candidates are requested to fill the Quest Alliance job application form which is given​ here.​

Due to the enormity of applications received, only shortlisted candidates will be contacted. We look forward to your application.

Impact Manager – MyQuest

Published 2021-04-30

Quest Alliance is seeking an individual who will play the role of Impact Manager to anchor evaluation, research and support in communicating the impact through stories/case studies. S/he will be responsible for overall Evaluation and Research of the MyQuest program.

Role and Responsibilities:

Evaluation and Research

  • Lead in the management of internal and external project and program based evaluations, such as baseline, end-line surveys, including designing, budgeting, planning for data collection, analysis and report writing 
  • Carry out periodic rapid assessment of programmatic interventions to help refine and scale up strategy
  • Engage with constituents of MyQuest program periodically to assess their needs and to evaluate appropriateness of the programmatic intervention
  • Lead research related to the future of work and learning, systems change, 21st century skills and self learning.

Anchor MyQuest narrative using story and anecdotal evidence

  • Support with necessary data to produce documents including case studies, study briefs, impact briefs for use by the team
  • Use analytical data for writing papers for publication in newspapers and social media.

Provide technical support in program strategy development

  • Support the Program lead/ Head in Planning and managing the program review meetings to ensure that evaluation and research data informs program implementation and development.
  • Support the program team to appropriately format and disseminate project results and impact to program constituency at national, state, district and partner level working closely with the Communication lead 
  • Ensure MyQuest program reflects the operational standard, strategy and practices of Quest Alliance, national and international good practice on research and evaluation.

 

Eligibility:

  • Postgraduate degree/ qualifications in social sciences/ related field
  • Minimum 5 years experience in research and evaluation, preferably in the skill development sector.
  • Good communication skills
  • Understanding of the current M&E trends especially in development organizations
  • Strong data analysis skills (quantitative and qualitative)
  • Knowledge of research design and methods; Qualitative and Quantitative research; Knowledge and experience in use of computer-based data analysis packages preferred; 
  • Ability to draft compelling reports grounded in data
  • Experience in coordinating and conducting field research.
  • Excellent computer knowledge and understanding of various statistical tools and software.
  • Excellent interpersonal, written and verbal communication skills
  • Willingness to travel to field locations, as per need 
  • An interest to look for newer ways of capturing program impact and learnings 
  • Proficiency in English and Hindi/ other regional languages preferred

Contact

Interested candidates are requested to apply for the role via the application form given here.

Women candidates are encouraged to apply.

Due to the enormity of applications received, only shortlisted candidates will be contacted.

Learning Experience Design Coordinator

Published 2021-04-30

As a Learning Experience Design Coordinator, you will apply learner-centered design skills to help further our mission of creating self-learning experiences for our key stakeholders in the youth employability ecosystem.

You will play a critical role in inspiring change at all stages of Content Development — print and digital. You will also engage deeply in user research, development of various content processes and strategies to ensure that diversity and varied user needs are upheld with respect and innovation. 

Content Design and Development

  • Create high quality and engaging content which is user-centric, intuitive and easy to absorb using authoring tools such as Storyline, After Effects etc. 
  • Review the existing digital & print content and edit it for consistency and accuracy of the information in line with the content and visual guidelines standards
  • Support the end-to-end design and development of a digital learning course, from initial scoping to the final published output
  • Work on creating assets for new content like illustrations, videos and animation for any content development
  • Identify opportunities for repurposing content for additional audiences
  • Use personal experiences and internal stakeholders to make decisions and recommendations around presentation, layout, display, treatments, etc.

Content Management

  • Manage content updates received from a subject matter expert or a team lead and, with minimal instruction, makes the necessary, corresponding changes
  • Liaison with production companies, translators, Instructional Designers, Media Designers to build creative collaborations and uphold Quest quality standards
  • Ensure all content produced matches the tone and style of our existing content on the platform
  • Manage source files, multiple versions, reporting bugs, identifying the upgrade needs of the platform

 Quality Control and User Research

  • Take into account the research findings and insights to inform the learning and design strategy for any piece of content 
  • Research on emerging tools, trades and platforms for content development
  • Contribute to the user research and help create standardised user personas and user journey maps, to drive the organizational understanding of the users
  • Conduct quality audits at partner VTIs & ITIs
  • Facilitate TOTs and sessions with learners on a bi-monthly basis

Invest in Self-Learning and Building Subject Matter Expertise 

  • Periodically invest in learning about market trends in Learning and Development
  • Update oneself on latest training and content development tools
  • Build knowledge of systems and jargons used in the world of facilitation and education
  • Identify and learning key skills which will contribute to the growth of the team and individual professional development 

Required Qualification & Skill Sets

  • 2-4 years of relevant work experience 
  • Min Bachelor’s degree in any discipline related to education, social work, language learning, design. 
  • Candidates from design background with good understanding of UI/UX would be preferred
  • Strong communication skills (both verbal and written)
  • Profound ability to pay attention to detail
  • Strong project and time management skills and ability to meet deadlines
  • Tech Savvy and passionate about learning new tools and software’s quickly
  • Strong organizational skills
  • Ability to apply knowledge gained from one project to the next
  • Innovative content presentation skills
  • Ability to adapt to changing priorities and work in a team environment
  • Be able to collaborate well with the internal and external stakeholders
  • Candidates with a good understanding of digital content and publishing best practices is a good to have (not mandatory)

Contact

Interested candidates are requested to apply for the role via the application form given here.

Women candidates are encouraged to apply.

Due to the enormity of applications received, only shortlisted candidates will be contacted.

Process Manager

Published 2021-04-23

People, Processes and Tools lie at the heart of an organization’s functioning. As Quest Alliance grows and expands, we are looking to further strengthen the interaction between these three pillars to build a more robust organization of the future. 

The Process Manager is the catalyst who will enable this. (S)he will work proactively on designing, redesigning, streamlining, automating and optimizing critical organizational processes that often span across different teams and functions.

Roles and Responsibilities:

  • Systems Thinking: Identify connections and interactions between seemingly unrelated aspects and understand why they are the way they are; what role they play, and how. Moving up from a microscopic to a telescopic view of things and vice versa.
  • Design Thinking: Balance the needs of the people involved, the organization’s objectives and the possibilities of technology to build the most appropriate and lasting solutions
  • Process Mapping: Prepare detailed but simple to understand maps of the current state, identify pros and cons, and architect the future state
  • Automation: Automate processes and workflows to reduce effort and improve accuracy
  • Tool Creation: Design and build tools and templates that help run the processes and are easy to use
  • Project Management: Work with and drive diverse cross functional project teams to design, build and implement new or improved systems and processes

 

Required Experience

  • 5-8 years of experience in organizational process design and re-engineering
  • Hands-on experience with process mapping, automation, tool creation and cross-team project management
  • Familiarity with use of tools and technology for process excellence
  • Demonstrable ability to communicate and collaborate with diverse people and teams, and simplify things to the farthest extent possible, but no further 
  • A Bachelor’s or Master’s degree in Technology, Computer Science, Management or other relevant disciplines.  Certifications in Process Management and Project Management are desirable, but will not be a constraint for the right candidate

 

We are looking for people who: 

  • Are passionate about working to solve challenges in education and employability domain
  • Candidate should be flexible, self-motivated, enthusiastic, and an energetic team player

Contact

Interested candidates are requested to apply for the role via the application form given here.

Women candidates are encouraged to apply!

Due to the enormity of applications received, only shortlisted candidates will be contacted.

PHP Developer

Published 2021-04-23

Quest Experience Lab (QEL) is a multidisciplinary product team at Quest Alliance, that works at the intersection of research, design and technology for learning.

This position will primarily focus on the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. Secondary responsibilities will be Server Administration.

As a team, QEL is continuously working on new innovations using emerging tech in combination with design thinking, to make our products thoughtful, smart and engaging for the users.

QuestApp is our flagship product, and is a digital learning platform developed for students and facilitators to learn 21st Century skills anytime, anywhere contributing to their personal and professional growth. Quest App is built using gamification principles, and is available as an online / offline web app as well as a mobile app.

Roles and Responsibilities:

  • Responsible for backend (Laravel PHP) and frontend (HTML, JS, CSS, React/Angular/Hue.js) development
  • Build efficient, testable, and reusable PHP modules
  • Solve complex performance problems and architectural challenges
  • Build Integration of data storage solutions, MySQL and RDBMS based
  • Create scripts to facilitate client systems to meet performance and objectives
  • Test and develop software for applications
  • Create documentation for software created
  • Utilize source debuggers and write or modify client software
  • Produce results effectively and within the deadlines set

 

Required Experience

  • 3+ years of raw PHP & MySQL
  • 2+ years of MVC framework such as Laravel / CodeIgnitor
  • Ideally DevOps experience
  • Must know HTML / CSS / JS / Angular
  • Must know how to optimize code
  • Must have Bachelors in Computer Science
  • Must know Algorithms and strong OOP skill set
  • Ability to read and understand existing code
  • Linux System administration skills and security.
  • Experience with AWS (EC2, S3, ELB, AutoScaling, Security)
  • Experience with CDN / CloudFlare
  • Knowledge of Raspberry Pi, Kotlin, New Relic / relevant tools is highly desirable.

 

We are looking for people who: 

  • Are passionate about working to solve challenges in education and employability domain
  • Candidate should be flexible, self-motivated, enthusiastic, and an energetic team player

Contact

Interested candidates are requested to apply for the role via the application form given here.

Women candidates are encouraged to apply.

Due to the enormity of applications received, only shortlisted candidates will be contacted.

Program Officer (Capacity Building) – MyQuest

Published 2021-03-19

You will work as part of the Employability program and support in capacity building and quality management initiatives designed for trainers who are part of the MyQuest partner network.

The role requires 60% field travel for training implementation and capacity building, primarily across the South Region.

Role and Responsibilities:

Delivery, Coordination and Management of Training of Trainers for the south region state team 

  • Lead Online and Offline Training of Trainers (ToT) for partner organizations in the South Region
  • ToT data management for the project and program-related reporting for the South Region
  • Co-design the training agenda for TOTs in South Region
  • Enable use of Quest App and online training for partner trainers and co-facilitators

Innovation, Relationship Management to Achieve Programmatic Goals 

  • Conduct market research to understand training and content development trends in online and offline capacity building
  •   Conduct detailed need analysis of the capacity building needs of the State
  • Innovate and build solutions to enable better capacity building at the State and program level 
  •   Work closely with the ES MTT Project team for ITI Quality Audit
  •     Conduct Quality Audits in VTI in accordance with the State strategy
  • Take part in workshops, discussions involving MyQuest internal facilitators
  • Support & mentor MyQuest internal facilitators of MyQuest to conduct events, manage relationships at the institute, content delivery, innovation and problem solving as required.

Building Subject Matter Expertise

  • Periodically invest in learning about market trends in Learning and Development
  •     Update oneself on latest training and content development tools
  • Build knowledge of systems and jargons used in the world of facilitation and education
  •   Identify and learning key skills which will contribute to the growth of the team and individual professional development

Adherence to Systems and Processes

  • Co-create and adhere to team norms, vision, learning goals and strategic plans of MyQuest Facilitator and Content Development team
  • Participate and contribute in team meetings and reviews, staff engagement activities.
  • Adhere to all the finance and HR policies of the organisation
  • Uphold the values of Quest Alliance
  • Other duties as required. Occasionally working on weekends and holidays for which time compensatory leave can be taken.

 

 Required skills and Experience

  • A Masters degree in HR/Social Work or other development disciplines
  • Minimum 3 years’ experience of facilitation with adults and youth in the Employability Skills sector
  • Minimum 2 year experience of conducting Training of Trainers, with a clear understanding of adult learning and basic facilitation techniques for adults
  • Candidate should be flexible, self-motivated, enthusiastic, and an energetic team player
  • Excellent communication skills in English and 1 south Indian language (Kannada or Malayalam or Tamil) (written and spoken)
  • Proficient in MS Office tools

Contact

Interested candidates are requested to apply for the position by filling the online application form. Click here to apply for the position.

Women candidates are encouraged to apply.

Due to the enormity of applications received, only shortlisted candidates will be contacted. We look forward to your application.

Finance Manager (Analysis & Reporting)

Published 2021-03-01

Support with the operationalization of the donor budgets, performance tracking on spends and lead compilation of financial reports for donors.

Role and Responsibilities:

1. Financial Analysis

  • Responsible for the financial reporting (MIS), Month end closing, quarterly and annual- Reporting & variance analysis in accordance with the budget.
  • Presenting monthly performance reviews, indicating key highlights, analyzing causes of unexpected variance and areas for improvement to team leads and budget owners
  • Analyze current and past trends in key performance indicators including all areas of revenue, expenses and capital expenditures and support Director FAIT in developing benchmarks for budgeting for each activity
  • Work with Director FAIT to develop financial models and analyses to support strategic initiatives
  • Analyze complex financial information and reports to provide accurate and timely financial recommendations to leadership team and budget owners for decision making purposes
  • Prepare presentations to Youth program team

2. Operationalization of Budgets and Report

  • Establish annual operational budgets by working closely with the FAIT Director, and youth program point person
  • Finalizing project grant utilization reports as per budget proposal
  • providing support during the donor audits and financial data and documents review
  • Salary allocation as per the approved project budgets and finalizing the monthly payroll.
  • Assisting in the yearly audit and finalization of annual accounts.
  • Providing support to management and program leads in project budget development
  • Bank and credit card reconciliation on a monthly basis. Assisting in the yearly audit and finalization of annual accounts.
  • Assisting with the donor audits

3. Internal Team Coordination  

  • Be the first point of contact for the Youth program on matters related to Finance
  • Coordinate with the FAIT team internally to Update the status of the procurement requests/ travel request
  • Timely support with vendor payments and processing of the bills/invoices. And Ensure all the payments and paperwork for billing is in place by coordinating with the finance and admin team for proper documentation

4. Other

  • Other duties as required.
  • You may be required to work on weekends and/or public holidays, for which compensatory leave will be granted
  • Participate and contribute to team meetings, reviews & staff engagement activities
  • Seek regular capacity building support from team
  • Adhere to all the finance and HR policies of the organization
  • Be a role model for others to Uphold the values of Quest Alliance

 

We are looking for people who:

  • Are passionate about the challenges India is facing in education and employability domain
  • Can work independently, with minimal supervision and is a go-getter
  • Can deal with ambiguity and proactively explore solutions
  • Experience in managing multiple donor projects reporting

Required Skills & Experience:

  • Bachelor’s degree with 3+ years related experience.
  • Working knowledge of Microsoft Office Suite.
  • Proficient in Excel
  • Knowledge of Quick Books accounting software will be an added advantage
  • Enthusiasm to take up challenges and lead from the front. Some exposure or work experience, preferably in the Education / youth development is an advantage.
  • Good communication skills. Knowledge of Kannada and Hindi is must
  • Candidate should be flexible, self-motivated, enthusiastic, and an energetic team player
  • Ability to work independently as well as collaboratively with other teams

Contact

Interested candidates are requested to apply for the role by filling up the application form given here.

Women candidates are encouraged to apply. Due to the enormity of applications received, only shortlisted candidates will be contacted!

Communication Design Associate – Secondary School

Published 2021-03-01

As a Communication Design Associate at the Secondary Schools Program, you will work to create visual and communication material across print and digital platforms that represent the program’s vision and concept goals.

You will work in close collaboration with the Communication Manager and other team members of Secondary Schools to craft visual designs in a powerful, engaging, and consistent way. The role of the Communication Design Associate is an exciting opportunity to provide oversight for the program’s visual efforts related to design, tone, quality, control, and organizational positioning.

Roles and Responsibilities

Visual Design

  • Design and manage projects of varied program material – for internal/external communication, promotions and branding
  • Anchoring production of graphic material (video, digital, offline, etc.)
  • Package raw content into various formats of digital and social media marketing
  • Creation of in-house videos for social media and communications
  • Develop standardized templates as per the need for story collection, feedback collection, etc.
  • Align all internal and external facing materials (for print or online) as per Quest guidelines and actively review the quality of the design.

Design for Program Content Materials

  • Contribute to the visual content development process for internal and external use. For example, visual designing for session plans, program presentations, toolkits, brochures, reports, research papers, donor requirement-related documents
  • Maintain the media library for the program – videos, photos, case studies – to be able to churn out communication content, editing existing material as and when needed.
  • Help prepare final versions of donor requirement reports (for example quarterly, annual reports, etc.) which can be shared with external audiences
  • Support with the documentation of training/ meeting/event reports
  • Ensuring proper documentation of the events – reports, pictures etc. along with logistics support and helping

 

 

We are looking for:

  • 2-4 years experience in a small to mid-sized organisation working on communications and graphic design
  • Background in visual communication
  • Proficiency in using design software like Photoshop, Illustrator, Indesign After Effect and Premiere Pro
  • Knowledge of use of software for audio, video editing and storyboards for digital content creation
  • Understanding of equipment usage required for photography and videography
  • Good interpersonal, verbal and visual communication skills
  • Ability to work as part of a team with the help of the vision provided
  • Experience with scheduling multiple projects and managing timeline
  • Ability to work with Microsoft Office Suite

Read more about the program here.

 

Contact

Interested candidates are requested to apply for the role by filling up the application form here.

Women candidates are encouraged to apply.

Due to the enormity of applications received, only shortlisted candidates will be contacted.