Careers
If you want to make a difference in the lives of young people in India, Quest Alliance gives you that opportunity in locations across the country.
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Bihar
Impact Manager – Anandshala
We are looking for an Impact Manager who will anchor monitoring, lead research and support communication through stories / case studies for the Anandshala program.
Roles and Responsibilities
Monitoring and Reporting
- Ensure Anandshala program has appropriate monitoring and reporting indicators and tools in place, in line with Quest Alliance’s strategy and donor grant management requirements.
- Develop and strengthen monitoring and evaluation procedures for Anandshala, and recommend further improvement on the existing M&E framework.
- Monitor all project activities and progress towards achieving the program outputs and outcomes.
- Build capacity of the program team in monitoring, reporting and data (target) analysis as per requirements.
- Lead compilation of the Anandshala’s monthly, quarterly, half-yearly and annual reports.
- Develop the Evidence Based Decision Making systems for Anandshala program and train the program team on the technique.
- Ensure that monitoring and reporting systems, including fieldwork, collection of reports and data entry, are correctly implemented by reporting staffs.
- Working closely with the grant management team to synchronize the report
Evaluation and Research
- Manage independent and external project based evaluations; such as baseline, end-line surveys — including designing, budgeting, planning for data collection, analysis and report writing in coordination with the research team
- Lead various research as part of the programme and produce reports for the same
- Have expertise in using primary and secondary data and build relationships among them
- Innovate in the measurement of the effectiveness of Anandshala program, including utilizing external data and external evaluators.
Anchor Anandshala’s narrative using story and anecdotal evidence
- Support with necessary data to produce documents including case studies, study briefs, impact briefs for use by the team
- review the implementation and use of Anandshala toolkits and incorporate changes in new publication
- Use analytical data for writing papers for publication in newspapers and social media.
Provide Technical Support in Program Strategy Development
- Support the Program lead/ Head in Planning and managing the program review meetings to ensure that evaluation and monitoring data informs program implementation and development.
- Support the program team to appropriately format and disseminate project results and impact to program stakeholders (including beneficiaries) at national, state, district and partner level working closely with the Communication lead
- Ensure Anandshala program reflects the operational standard, strategy and practices of Quest Alliance, national and international good practice
Eligibility:
- Postgraduate degree / qualifications in social sciences / related field
- Minimum 5 years experience in monitoring, assessment and evaluation, preferably in the Education sector.
- Good English and Hindi writing skills are essential.
- Understanding of the current M&E trends especially in development organizations
- Strong data analysis skills (quantitative and qualitative)
- Knowledge of research design and methods; Qualitative and Quantitative research; Knowledge and experience in use of computer-based data analysis packages preferred;
- Ability to draft compelling reports grounded in data
- Experience in coordinating and conducting field research.
- Excellent computer knowledge and understanding of various statistical tools and software.
- Excellent interpersonal, written and verbal communication skills
- Willingness to travel to field locations, as per need
- An interest to look for newer ways of capturing program impact and learnings
Contact
Interested candidates are requested to apply for the role by filling up the application form given here.
Women candidates are encouraged to apply.
Due to the enormity of applications received, Only shortlisted candidates will be contacted. We look forward to your application!
Karnataka
Program Officer – Secondary Schools Program
We are looking for a Program Officer for our Secondary Schools Program that's designed to build life, career and coding skills among adolescent girls enrolled in grade 8 and 9 in government schools.
Roles and responsibilities:
Program Implementation and Quality
- Operational oversight of the partner implementation in state
- Monitoring visits to partner schools in districts
- Ensure operational plans are in place to achieve high quality delivery against program objectives, quality standards and targets
- Lead the planning and review meetings in the districts with partner coordinators and facilitators
- Support the Regional Coordinator to regularly review processes and progress.
- Lead on identifying and evaluate potential risks related to impact of the program and take necessary steps to include risk mitigation in program reviews and design
- Lead the planning and execution of state level events such as hackathon, summer camp or program events like facilitator trainings through the partner coordinators
- Coordinate and Facilitate visits of donors volunteers and government agencies with support from implementing partners
- Be part of the planning process for the team to ensure an effective plan and budget is in place and it is adhered to
Working with Partners and Government Functionaries
- Build and maintain strong relationships with delivery partners and the government functionaries
- Monitoring district orientations, centralized partner teacher trainings etc. (need basis)
- Represent Quest in joint monitoring visits at district level
- Ensure all partners receive the appropriate support and updates to implement the program effectively.
- Ensure additional support needs of the partners are identified, assessed and any reasonable adjustments are made to the Partner’s journey.
- Facilitate cross learning among partners, replicating good practices.
Reporting, Documentation and Monitoring and Evaluation
- Ensure all the relevant data from partner is available on time
- Ensure submission of all the relevant partner monitoring reports on time
- Continuous review of partner implementation, monitoring within the agreed parameters
- Ensure the program process is documented and enough case studies, video documentation etc. are in place to show the impact or progress of the program.
- Monitor the dashboard, ensure that it is error-free and up to date.
- Ensure the monitoring data including case studies, photographs of the implementation schools reaches relevant team members.
- Coordinate capture of compelling partner implementation stories, artefacts from implementation
Required Skills and Experience
- A Graduate/Postgraduate degree in any discipline (preferably social work, development, education, gender studies, rural development)
- 3-4 years of work experience preferably in the Education sector
- Proven ability to network and establish collaborative relationships with a variety of actors, including Education department
- Willingness to travel extensively
- A strong personal commitment to the values of Quest Alliance
Candidates with technology background, have direct work on ed-tech projects or have previous experience of working on tech related work, will be preferred.
Job location: Bangalore, Karnataka
Contact
Interested candidates are requested to apply for the role by filling up the application form given here.
Women candidates are encouraged to apply.
Due to the enormity of applications received, only shortlisted candidates will be contacted. We look forward to your application.
Training Support Officer – Secondary Schools Program
The role of the Training Support Officer is critical in supporting the overall capacity building strategy for different stakeholders. You will work very closely with the Training Manager in this.
Role and Responsibilities:
1. Supporting the delivery of capacity building workshops for different stakeholders
The program will build capacity of different stakeholders such as the school facilitators hired by partners and Quest, government school teachers, headmasters and other resource persons from the government education system. This would entail:
- Developing the capacity building calendar for the year for different stakeholders in consultation with the state teams
- Coordinating with the pool of freelance facilitators for the capacity building workshops
- Supporting the workshop design and delivery by co-facilitating and developing training agendas in consultation with the training manager
- Curate learning material for the capacity building workshops
- Ensure quality in content translation and design
2. Supporting ongoing capacity building efforts for different stakeholders
Apart from workshops, the capacity building strategy has elements of ongoing support which can take different forms such as online community, webinars and so on. This would entail:
- Developing a state wise calendar for different webinar topics and ensuring the delivery of webinars
- Identifying guest speakers, preparing them
- Mobilizing participants for the webinar with support from state teams
- Building an online community of teachers and facilitators and moderating that
- Moderate and contribute to the task force meetings in each state.
- Enable task force members to follow the VE calendar and content
- Enable task force members to facilitate conversations and capacity building of facilitators.
3. Teacher professional development blended learning course
As part of the program we are looking to develop a blended learning course for teachers around 21st century skills, facilitation and program thematic of: self, gender, digital literacy, coding and career development.
- Support the design of the blended learning teacher professional development program by:
- Doing research on existing programs, learning models and content to be included
- Coordinating with consultants and agencies to keep up the timeline
- Anchor the pilot testing and user research
- Ensure documentation of the process along with supporting the module development process
- Ensure quality in content translation and design
4. Documentation and Data Management and Analysis
Data and monitoring form an important part of the capacity building experience. You will be responsible for ensuring that the feedback loops are getting closed for all capacity building efforts done with different stakeholders. You will be responsible for:
- Ensuring the documentation of workshops
- Ensuring that the feedback data feeding is into the training dashboards
- Analyzing the training dashboard to generate insights around the gaps that the training needs to address
5. Supporting School Implementation
- Provide technical input to internal team on training design
- Design the agenda and flow for school based events – career days, hackathons, parent teacher meets, teacher orientations
Required Skills and Experience:
- Minimum 3-5 years of work experience, in implementing blended learning content for secondary school related projects
- Hands-on experience with working on coding / computational skills / STEM and life and career skills for school students
- Prior experience in content development and implementation for teachers
- Willingness to learn and influence prevalent practices in education ecosystem
- Relevant education qualifications for handling pedagogy, STEM, and life skills content
- Excellent interpersonal, written and verbal communication skills in English
- Excellent IT skills
- Willingness to travel extensively
- Ability to train, build capacity of, and manage relationships with partner NGOs
- Ability to work independently as well as collaboratively with other teams
Contact
Interested candidates are requested to apply for the role by filling up the application form given here.
Women candidates are encouraged to apply.
Due to the enormity of applications received, only shortlisted candidates will be contacted.
We look forward to your application.
Database Officer – MyQuest
As the Database Officer, you will support the program team by collating the program data, creating the necessary analytics and dashboards. You will contribute towards program effectiveness by maintaining a clean database which can be easily accessible for monitoring progress or reporting.
Role and Responsibilities:
- Collate data from different spreadsheets onto a single database
- Create dynamic, easy-to-read dashboards per program / project specification from the data
- Engage with NGO and ITI partners to understand data management processes at their end, and build systems at our end that align with these, while enabling timely reporting
- Work closely with program, operations, research, and technology teams to ensure timely and efficient data collection and analysis
- Maintain the database, ensure that it is error-free and update.
- Conduct training on data management for program team, partner organisations and troubleshoot
We are looking for people who:
- Are passionate about the challenges India is facing in education and employability domain
- Can work independently, with minimal supervision and is a go-getter and can work with a diverse set of people including internal and external stakeholders
- Can deal with ambiguity and proactively explore solutions
- Are experienced in managing large data
Preferred skills:
- Fluent with VBA and Macros in MS Excel
- Familiarity with Power BI/ Tableau/ other data visualization platforms
- Passion for numbers, combined with nuanced understanding of development sector in India
- Very strong analytical and problem solving skills
- Inclination for Data science and Business Analytics
- Good written and oral communication in English
- Self-driven and motivated
- Any post-graduate degree or under graduation in statistics or database management
Desirable:
- Have a vision for data management for MyQuest program, in alignment with other platforms being used in Quest Alliance
- Familiarity with R and Python will be an added advantage
- Experience in creating mobile apps for data collection or reporting and manage large MIS
- Experience in writing queries for SQL database
Contact
Interested candidates are requested to apply for the role by filling up the application form given here.
Women candidates are encouraged to apply.
Due to the enormity of applications received, only shortlisted candidates will be contacted.
We look forward to your application.
Associate Director – Technology & Analytics
As we look at shaping a 21st century networked organization, we are looking for a strategic leader who can lead the strategy and execution of Quest’s technology, automation and analytics framework across the organization.
Quest Alliance is hiring for the post of an Associate Director – Technology & Analytics to meet the growing needs of the organization. We at Quest are entering an unprecedented time where the work place and all the stakeholders one works with have access to advanced technology tools generating vast amounts of information and by default, the ability to track, report and share information across the impact chain instantly.
The expansion of Quest into 10 + states as well as the work across the school to work continuum have added several layers of opportunity and complexity to managing the information flow. It has never been more critical for Quest to be able to effectively harness, process and make meaning of the information flowing through the organization, its 180 + team and all its diverse stakeholders.
Key Outcomes for the Associate Director – Technology & Analytics
- Increase transparency and visibility of information across the organization’s nodes and functions
- Increase data driven decision making, enabling everyone from the CEO to the field facilitator to leverage accurate information to decide strategic goals or choose contextual lesson plans and topics for end beneficiaries
- Increase accountability and ownership among teams, individuals, partners, vendors and funders
- Oversee the architecture and development of the Quest App product roadmap
- Have the ability to map future trends and make technology decisions that will have far reaching implications on the trajectory of the organization
- Use Artificial Intelligence for Education & Skills Development Issues.
- Define the interconnections and workflows across teams and ensure objective data for teams to collaborate and work together on shared goals & support functions
The high-level role of the Associate Director – Technology & Analytics will be to play the role of a cultural change agent who will enable the organization to adopt a democratized way of using new technologies for efficiency, collaboration and impact.
Core Work Areas
The DTA’s core work areas will be around:
- Technology strategy & vision rooted in human centered design and organizational values
- Architecting Data & Analytic Systems and transforming People’s Relationships with Data
- Technology for internal excellence to empower Quest to become a 21st century organization
- Contributing to the thought leadership agenda of the organization
- Creating analytics workflows for Functions – Marketing & Communication, Finance, Administration & IT, People, Operations & Business Development
REQUIRED SKILLS
- Familiarity with open source software, microservices, database design and management, use of AWS/GCP/Azure
- Ability to design scalable, modular technology architecture, and experience with moving existing systems to new architecture when in production
- Exposure to non-profit oriented technology needs e.g. grant management systems, licensing of SaaS products with non-profit pricing
LOCATION: Bangalore, India
Contact
The interested candidates are requested to fill Quest Alliance standard job application form which is given here.
Women candidates are encouraged to apply.
Due to the enormity of applications received, only shortlisted candidates will be contacted.
Communication Associate – Capacity Building Program
As a Communications Associate part of the Capacity Building team, you will work with Marketing and Communications (Marcom) team, to create communication material across print and digital platforms. This role will also support various projects that are ad-hoc in nature depending on the requirements of the various internal teams like HR, Business Development and Knowledge Management.
Role and responsibilities:
- Support the team in creating communication material — both print and digital to talk about the programs in various forums
- Create / adapt / modify learning materials required by various program teams for program implementation. Understand brand guidelines and ensure adherence to the same while creating program communication that will be used by various partners
- Support the Marcom team to work on design requirements for internal communication, kits for new employees, mailers and materials for internal events, coming from HR and Capacity Development teams. Help in consolidating templates, design guidelines, source files of existing material etc. to make it easily accessible to the team as and when required.
- Cover various events both internal and external through photography and videography, as and when required. Create and edit videos for the Quest Alliance social media channels as required.
- Actively work with Impact team on reports across MasterCoach, Arise, Trainer Tribe and Change Leaders Academy. Design knowledge papers as per the Capacity Building’s strategic goals.
- Contribute to branding exercise of MasterCoach
- Align all internal and external facing materials (for print or online) as per Quest guidelines and actively review the quality of the design.
- Elements to work on but not restricted to:
- Newsletters
- Social media templates and posts
- Blog posts
- Design of presentations
- Internal communication
- Monthly, quarterly and annual review reports
- Design of posters, invitations and use of MailChimp
Required Qualifications and Skills:
- 1-2 years experience in a small to mid-sized organisation working on graphic design
- Proficiency in using design software like Photoshop, Illustrator, InDesign, After Effect and Premiere Pro
- Basic video editing skills will be preferred
- Understanding of equipment usage required for photography and videography
- Good interpersonal, verbal and visual communication skills
- Ability to work as part of a team with the help of the vision provided
- Experience with scheduling multiple projects and managing timeline
- Ability to work with Microsoft office
Contact
The interested candidates are requested to fill Quest Alliance standard job application form which is given here.
Women candidates are encouraged to apply.
Due to the enormity of applications received, only shortlisted candidates will be contacted. We look forward to your application.
Digital Content Development Manager – Capacity Building
Capacity Building in Quest alliance has two key parts -- one facing the educator and one facing institutional leaders.
- Educator Development function aims to work with over 50,000 educators by 2023 adopting a blended learning approach.
- Changeleader’s Academy aims to work with institutional leaders of ITIs, VTIs and NGOs in Quest Alliance’s partner ecosystem to strengthen our vision of building a self learning ecosystem. Our work with leaders are around the areas of building enabling workplace cultures, conflict management and change management.
Key Areas of Deliverables
1. Build Digital Content for our trainer and leading facing work
- Content focus areas to be aligned with engagement with Principles and Placement Officers.
- Content focus areas to be aligned with engagement with senior and mid level management staff of organizations in education and employability.
- Online learning/training content including videos for trainers in ITI ecosystem
- The content is fit for mobile learning, and can be in text, video, quiz formats
2. Anchor all stages of content development from research, conceptualization, production and translation.
- Research, drive internal consultations with various teams working closely
- Coordinate with our external consultants for video production, use of animation, infographics and storylines.
- Development of quizzes and any strategies for gamification during the online learning experience
3. Lead Branding and Communications needs for Capacity Building
- Support the function in creating communication material – both print and digital to talk about the programs in various forums
- Create / adapt / modify learning materials required for program implementation
- Support on design requirements for internal communication
- Cover various events both internal and external through photography and videography, as and when required. Create and edit videos for the Quest Alliance social media channels as required.
- Actively work with Impact team on reports across MasterCoach, Arise, Trainer Tribe and Changeleaders Academy.
- Design knowledge papers as per the Capacity Building’s strategic goals
- Contribute to branding exercise
4. Anchor all ongoing production of digital learning content for trainers
- Post covid 19, capacity building is set to launch a series of micro courses for trainer reskilling. This involves research, scripting, production and review of digital content.
- Conceptualise ways to gamify the user experience on our digital platform
- Closely work with our technology team to improve the platform experience, conceptualise course features and backend dashboards
5. M&E Implementation Support
- Support all ongoing M&E efforts in collaboration with the Project Lead
- Accountable for overall quality and user feedback which will be evaluated by our Impact team
- Required to work closely with the Program & Operations Manager during this period and be available for weekly meetings and monthly reviews
Required skills and Experience:
- Minimum 6-8 years of full time work experience, in curriculum and content development, facilitation, design and delivery of workshops
- Hands-on experience of building content for mobile and online platforms will be preferred
- Willingness to learn and influence prevalent practices in the education ecosystem and an enthusiasm for technology as an enabler for learning is critical.
- Ability to work independently and virtually
- Excellent interpersonal, written and verbal communication skills in english
- Ability to train, build capacity of, and manage relationships with partner NGOs
- You are confident about training groups of seasoned educators and management level leaders within a workshop format.
- Ability to work independently as well as collaboratively with other teams
- Willingness to travel if and when needed.
Contact
The interested candidates are requested to fill the Quest Alliance standard job application form. No CVs will be entertained.
Women candidates are encouraged to apply!
Due to the enormity of applications received. Only shortlisted candidates will be contacted! We look forward to your application.